Privacy policy

Why have a data protection policy ?

The purpose of this Data Protection Policy is to inform you – as a customer or user – in a concise, transparent and comprehensible manner about the way in which MDK-SERVICES collects and manages your personal data. In addition to the various contractual or data collection documents, it is intended to centralise this information so that you can read it more easily. MDK-SERVICES, hereinafter referred to as ‘the site’, may modify it, for example to take account of any organisational, technical or regulatory changes. You are therefore advised to consult it regularly.

What personal data do we use and how do we collect it ?

Contact form
In order to provide you with answers tailored to your needs, we may ask you for your identification and contact details.

Cookies
A cookie is a text file that may be stored on a terminal when a browser is used to consult a Service. During its period of validity, a cookie enables its issuer to recognise the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer. You are informed that, when you connect to this Site, Cookies are installed on your receiving terminal (computer, tablet, smartphone, etc.) for the proper functioning of the Services, or on your browser depending on the choice you have set, which choice may be modified at any time. You will find the list of cookies installed on this site in the cookie manager at the bottom right of your screen.

When is your personal data used ?

All the personal data we collect is used for the strict purpose of honouring our commitments to you and providing you with the service you expect as part of our relationship: answering questions and other requests from the contact form Website traffic statistics Under no circumstances will your personal data be used for any other purpose. Who receives your personal data? Your personal data are strictly destined to the MDK-SERVICES staff authorised to process them in order to provide the service you have requested. Under no circumstances will your personal data be sold or disclosed to third parties.

Are your personal details secure ?

MDK-SERVICES makes sure that its agents are aware of data protection and takes all technical and organisational measures to ensure the security of your personal data.

How long is your personal data kept ?

We will only keep your data for as long as is necessary to provide our services or as required by law. At the end of this period, your personal data will be deleted. We may not delete your data if there is a legal obligation to retain it, for example if it is required by accounting law or if there is a legal reason to retain the data, such as an ongoing contractual relationship.

What rights do you have over your personal data ?

The regulation gives you the right to ask MDK-SERVICES: the access to your data; the rectification or the deletion of these; the limitation of the treatment concerning you; to oppose to the treatment; the portability of your data. For more information on the content and conditions of application of these rights, please consult the CNIL website.

Who should you contact to exercise your rights regarding your personal data ?

The person in charge of personal data protection at MDK-SERVICES is Mr Patrice Mendy. This person can be reached by email at mdkservices2@gmail.com, or by mail at MDK-SERVICES headquarters. MDK-SERVICES may reject unreasonable requests or requests whose acceptance is not required by law, in particular those which would be difficult to set up, which would require a disproportionate technical effort or which could cause fraud. If you consider that your rights have not been respected, you have the right to lodge a complaint with the CNIL – 3 Place de Fontenoy TSA 80715 75334 PARIS CEDEX 07 (https://www.cnil.fr).